Medtribe helps healthcare professionals manage medical education and training events. From custom registration to automated communication, our tools save you time and connect your team.
We've resolved several issues for event organisers and collaborators.
What's fixed
Ticket availability displays correctly — There was an issue where ticket availability wasn't showing the number of spots remaining. This has been resolved. If you have the "Display the number of tickets remaining" setting enabled in your event settings, attendees now see the correct count for each ticket that's available. When tickets sell out, the availability text is hidden and a sold out message is displayed. If you have waitlists enabled, a waitlist button also appears.
Form and survey creation works for collaborators — Event collaborators were experiencing errors when trying to create forms and surveys. This has been resolved, and the form creator now correctly displays the templates available to you.
Smoother access for collaborators — Collaborators were incorrectly being asked to create or join a team when accessing the Educator section. Since joining a team isn't a requirement for collaborators, this prompt has been removed. You can now access your personal workspace and the events you've been invited to without interruption.
Granular notification controls for collaborators — Collaborators were receiving certain emails even when they had the notification setting turned off. For example, inbox messages from attendees were being sent regardless of the "Enquiries" setting. This has been fixed, and we've also added new separate toggles for sold out alerts and missing meeting link reminders. Each setting is now respected independently, giving you full control over which emails you receive.
You can now create teams within your organisation workspace and invite others to join them. This allows you to organize your organisation into smaller teams, making it easier to manage events, collaborate, and control access. Access the Teams page to create new teams, see where you're a member, view teams waiting for your approval, and accept team invitations.
What's new
Create teams within your organisation workspace
Invite others to join your team
Teams page accessible from the Collaboration section in the educator sidebar
View all teams within your organisation in one place
See your membership status for each team (member, pending, or invited)
Easily join teams you have access to
Accept team invitations directly from the Teams page
Request to join teams you're interested in
Improvements
Organise your organisation into smaller, manageable teams
Better collaboration and access control within your organisation
Clear overview of all teams and your relationship with each one
Streamlined process for creating teams and managing memberships
How to use it
Select an organisation workspace using the workspace switcher in the sidebar. Navigate to Teams in the Collaboration section. Click "Create Team" to create a new team within your organisation. Once created, you can invite others to join your team from the team members page. You'll see all teams within your organisation, along with your membership status for each team.
You can now invite team members to join your organisation directly from the team members page. Enter their email addresses and send invitations. Invited members receive an email with a link to join your organisation. Once they accept, they'll have access to your organisation's events and content.
What's new
Invite team members by email from the team members page
Add multiple email addresses at once
Invited members receive an email with a link to join
View all pending invitations in the Pending Invites tab
Resend invitations if needed
Revoke invitations before they're accepted
Improvements
No need to contact support to add team members
Invite multiple people at once to save time
Clear view of all pending invitations in one place
Full control over who receives invitations
How to use it
Select an organisation workspace using the workspace switcher in the sidebar. Navigate to Team Members in the Collaboration section, then click the Invite button. Enter one or more email addresses and click Send Invitations. Invited members will receive an email with instructions to join your organisation. You can view all pending invitations in the Pending Invites tab.
When educators request to join your organisation, you can now review and manage those requests directly from the team members page. The Pending Requests tab shows all educators who have requested access to your organisation's events and content. Approve requests to grant access, or reject them if needed.
What's new
View all educators who have requested to join your organisation
See when each request was made
Approve requests to grant access to your organisation's events and content
Reject requests with an optional reason
Improvements
Full control over who can access your organisation's events and content
No need to contact support to manage membership requests
Clear view of all pending requests in one place
Quick approval or rejection process
How to use it
Select an organisation workspace using the workspace switcher in the sidebar. Navigate to Team Members in the Collaboration section, then click the Pending Requests tab. Review each request and use the menu to approve or reject it. When you approve a request, the educator will be added to your team and can access your organisation's events and content.
You can now manage your organisation's team members directly from the educator section. View all team members and remove members when needed. This gives you full control over who has access to your organisation's events and settings.
What's new
Team members page accessible from the Collaboration section in the sidebar
View all team members for your organisation
Remove team members when needed
Improvements
Event organisers can now manage their own organisation team members
No need to contact support to remove team members
Clear view of who has access to your organisation
How to use it
Select an organisation workspace using the workspace switcher in the sidebar. Then navigate to Team Members in the Collaboration section. You'll see all current team members. Use the menu on each member to remove them if needed.
We've redesigned the educator layout to make it easier to manage organisation content. The new workspace switcher lets you quickly switch between your personal workspace and any organisations you're part of. When you select an organisation workspace, you'll see only that organisation's events, settings, and content, making it much easier to manage organisation-specific work.
What's new
Redesigned educator layout with workspace switcher in the sidebar
Switch between personal and organisation workspaces with one click
View organisation-specific events and settings when an organisation workspace is selected
Clear visual indicators show which workspace you're currently viewing
Easy access to all your organisations from the sidebar
Improvements
Simplified organisation event management by filtering content to the selected workspace
Faster access to organisation settings and configuration
Better organisation of personal vs organisation content
Streamlined workflow for managing multiple organisations
How to use it
Click the workspace selector at the top of the sidebar to see all available workspaces. Choose Personal to view your own events, or select an organisation to view and manage that organisation's events and settings. Your selection is saved automatically, so you'll stay in the same workspace as you navigate.
You can now choose whether attendees can check themselves in. Toggle self check-in on or off in your event settings. When enabled, attendees see a check-in button on their booking page. When disabled, only organisers can mark attendance.
What's new
Toggle self check-in on or off in event settings
Control who can mark attendance at your events
Attendees can check themselves in from their booking page when enabled
How to use it
Open your event settings and find the Attendance section. Toggle self check-in on or off as needed.
Security matters, and we've added a new safeguard to protect your account. If your session is accessed from a different device, you'll be automatically logged out from the original device. This helps prevent unauthorised access and keeps your data secure.
Security
Automatic session protection across devices
Instant logout when suspicious activity is detected
Attendees can now reply directly to your event emails, and their messages appear in your inbox within Medtribe. All your event conversations are in one place, so nothing gets lost.
Improvements
Attendee messages appear in your Medtribe inbox instead of your personal email inbox
Mark conversations as read or unread to track what needs attention
Archive conversations to keep your inbox organised
Search by attendee name, event name, or message content
Filter by all mail, unread only, or include archived
Reply to attendees directly from the inbox
What's changed
Attendee replies now arrive in your Medtribe inbox rather than your personal email. This means all your event communications live in one place, making it easier to stay organised, respond quickly, and never miss a message. You can still reply directly from Medtribe and your response will reach the attendee as normal.
If you're working with collaborators on an event, everyone on the team—organisers and collaborators alike—receives attendee messages in their inbox. This ensures the whole team stays in the loop and can respond when needed.
Why this matters
No more switching between your email client and Medtribe to manage event conversations. Everything is centralised, searchable, and guaranteed to be delivered. Some email clients can ignore reply-to addresses when domains don't match, but with this update, every attendee message reaches you without fail.
You can now enable or disable waitlisting for your events directly from the event settings. This gives you more control over how bookings are managed when events are full.
